1. Overview

This website is operated by NUHR CARE. Throughout the website, the terms “we”, “us” and “our” refer to NUHR CARE.

By visiting our website, purchasing a product or using our services, you agree to these Terms of Service. If you do not agree with these terms, you should not use the website or place an order.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into an agreement or that you are using the website with the permission and supervision of a parent or legal guardian.

You must provide accurate, complete and current information when placing an order.

3. Products and Information

We make reasonable efforts to display product descriptions, ingredients, packaging, sizes and images as accurately as possible. However, colours and appearance may vary slightly because of screen settings, photography, lighting or packaging updates.

We reserve the right to update product information, packaging, formulations, prices and availability without prior notice, where permitted by applicable law.

4. Skincare Disclaimer

NUHR CARE products are intended for cosmetic and personal-care use only. Information provided on our website or social media is for general informational purposes and is not medical advice.

Individual results may vary. We recommend reviewing the ingredient list and performing a patch test before first use. Stop using a product if irritation occurs.

Consult a qualified healthcare professional before use if you have a diagnosed skin condition, known allergies, are receiving medical treatment or have concerns about product suitability.

5. Prices and Payments

Product prices are displayed in Pakistani Rupees unless stated otherwise. Prices, promotions and delivery charges may change without prior notice.

Available payment methods may include Cash on Delivery, bank transfer or other payment options displayed during checkout.

Orders requiring advance payment will only be processed after the payment has been received and verified.

6. Orders and Confirmation

Placing an order does not guarantee acceptance. We reserve the right to verify, accept, limit or cancel an order where reasonably necessary.

We may contact you through WhatsApp, telephone, email or another provided contact method to confirm your order or delivery details.

We may cancel an order because of unavailable stock, incorrect pricing, incomplete details, suspected fraud, repeated refusal of Cash on Delivery parcels or circumstances outside our control.

7. Order Changes and Cancellations

You may request a change or cancellation before your order has been dispatched. Once an order has been handed to the courier, we may be unable to change or cancel it.

Contact us as soon as possible with your name, contact number and order details if you need assistance.

8. Shipping and Delivery

Delivery time frames are estimates and are not guaranteed. Weather, public holidays, courier disruptions, remote locations and other circumstances outside our control may affect delivery.

Customers are responsible for providing a complete address and active contact number. We are not responsible for delays or returned parcels caused by inaccurate information or an unavailable recipient.

9. Returns, Refunds and Damaged Orders

Returns, exchanges and refunds are handled according to our Returns and Refunds Policy.

Because skincare products are personal-use items, opened, used or unsealed products may not be eligible for return unless they are damaged, defective or incorrect.

Any issue with a delivered order should be reported promptly with the order number and clear photographic or video evidence.

10. Acceptable Use

You must not use this website to:

• Engage in unlawful, fraudulent or harmful activity.
• Provide false information or impersonate another person.
• Upload viruses, harmful code or interfere with website security.
• Attempt to access restricted systems or customer information.
• Copy or misuse our content, branding or intellectual property.
• Place false, abusive or intentionally undeliverable orders.

11. Intellectual Property

The NUHR CARE name, logo, product names, photographs, graphics, website design, written content and other brand materials are owned by or licensed to NUHR CARE.

They may not be copied, reproduced, modified, distributed or used for commercial purposes without our prior written permission.

12. Third-Party Services

Our website may rely on third-party services, including Shopify, payment providers, courier companies and communication platforms.

We are not responsible for interruptions, delays, errors or actions caused solely by third-party services that are outside our reasonable control.

13. Website Availability

We aim to keep our website accurate, secure and available. However, we do not guarantee that access will always be uninterrupted, error-free or free from technical issues.

We may update, suspend or discontinue any part of the website where reasonably necessary.

14. Limitation of Liability

To the maximum extent permitted by applicable law, NUHR CARE will not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

15. Privacy

Personal information provided through our website is handled according to our Privacy Policy and applicable legal requirements.

By placing an order, you allow us to use the information necessary to process payment, confirm the order, arrange delivery, provide support and prevent fraud.

16. Governing Law

These Terms of Service are governed by the applicable laws of Pakistan. Any dispute will be handled by the courts or competent authorities having lawful jurisdiction.

17. Changes to These Terms

We may revise these Terms of Service to reflect changes to our website, products, services or legal obligations.

The latest version will be displayed on this page with an updated effective date. Continued use of our website after an update means you accept the revised terms.

18. Contact Us

For questions about these Terms of Service, contact NUHR CARE through WhatsApp or email using the details below.